Tesco entertainment beware !!!!

MoneySavingExpert.com has just posted the following message with the title Tesco entertainment beware !!!!.

I recently pre-ordered a PS3 game (Call of Duty - Modern Warefare 2) with tesco entertainment @ £44.96 (the going rate for pre-order). You can imagine my disgust when, as the release date passed, this game was reduced to £32.00. I contacted them by email through the entertainment site last Thursday (12 Nov 09) which states that I should be contacted regarding a reply within 24 hours - A WEEK LATER AND STILL NO REPLY !!!! My teenage son purchased this game with hard earned money and he has been ripped off by Tesco - and they want our business for Christmas - I don't think so! I am appalled at their customer service.

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