I'm in Spain and I have the same problem , I have somehow activated a game that I'm being charged about 5euros a month for. I have phoned the English department to try to cancel it but they gave me another number to phone and they only speak Spanish .I paid an interpreter 10euros to phone it and she said she has no idea what type of Spanish they were speaking , so I phoned the English department again, I told them that I wanted to cancel my phone contract and was told it would cost me 140euros because I have only had the contract for 2 years . I thought I had only signed the contract for 1 year.
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